Bangalore, May 29, 2013:
Bangalore Customs has introduced two first of its kind initiatives through online portal to ease the waiting time of the passengers and to enable faster clearance of courier consignments.
The next time you travel abroad via Bengaluru International Airport and have high value goods, which you wish to bring back on return, you can avoid spending time at the airport to obtain the Export Certificate. Instead you can simply log on to a website, fill in the format available there, carry a hard copy with you and get it endorsed from Customs when you reach the airport. The Bangalore Customs have set up a smart process through their web portal www.bangalorecustoms.gov.in to make the process of obtaining the Export Certificate simpler, faster and more convenient.
In another initiative, the courier consignees/ importers would now be able to access real time information regarding issues their consignment is facing with the Customs. The Bangalore Customs have created a link on their website which will enable the consignee/ importer to feed their Airway Bill No. and obtain information regarding queries, if any, raised by Customs. This will help them in providing appropriate clarifications to the Customs, through their courier company, without visiting the airport.
Commenting on these initiatives, Mr. Sandeep Prakash, Commissioner of Customs, Bengaluru said, “These two initiatives are being attempted for the first time at an Indian airport. We are delighted to have made a time consuming process simple and more transparent. We hope this will considerably reduce the time spent at the airport for the passengers and enable the courier consignments to be cleared faster. This will also add to the efficiency merits of the Bengaluru International Airport.”
Commenting on the impact of this change, Mr. Hari Marar, President, Airport Operations, BIAL said,”Continuously improving efficiency is a key priority for us at Bangalore International Airport Limited. To achieve this, it is critical that our partners and other stakeholders demonstrate equal commitment to our vision, and we are delighted that Bangalore Customs is taking proactive measures to improve our customer experience. These new initiatives will bring in greater simplicity, transparency and ease for passengers, importers as well as courier service providers”
The format of the Export Certificate has been made available on the Commissionerate website under a separate link “Export Certificate”. The passengers can download the format, fill in all the particulars and mail the duly filled in form to email@example.com as an attachment, 24 hours in advance of their flight. The passengers may carry hard copy of the Export Certificate, filled in by them, to the airport and present the same to the Customs officers manning the designated counter at the departure level of the airport.